Shipping policy

SHIPPING POLICY – BABRA NATURAL & ORGANIC COSMETICS

Thank you for shopping with Babra! We are committed to delivering your 
orders safely and on time across Pakistan.

ORDER PROCESSING TIME
All orders are processed within 1-2 business days after payment 
confirmation. Orders placed on Sundays or public holidays will be 
processed the next business day.

DELIVERY TIMEFRAME
• Standard Delivery (All Pakistan): 3–5 business days
• Express Delivery (Major Cities): 1–2 business days
  (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)

SHIPPING CHARGES
• Orders under PKR 2,000: Flat shipping fee applies at checkout
• Orders PKR 2,000 and above: FREE shipping across Pakistan
• Express delivery charges may vary based on location

CASH ON DELIVERY (COD)
We offer Cash on Delivery across Pakistan. COD orders may take 
an additional 1 business day to process.

ORDER TRACKING
Once your order is dispatched, you will receive a tracking number 
via WhatsApp or SMS so you can monitor your delivery.

DELIVERY DELAYS
Babra is not responsible for delays caused by:
• Natural disasters or extreme weather
• Public holidays or strikes
• Incorrect or incomplete delivery address provided by the customer

Please ensure your delivery address and contact number are correct 
at the time of placing your order.

FAILED DELIVERY
If a delivery attempt fails due to the customer being unavailable, 
our courier will try again. After 2 failed attempts, the order 
will be returned to us. Re-delivery charges may apply.

DAMAGED IN TRANSIT
If your order arrives damaged, please contact us within 48 hours 
with photos at:
📧

babracosmeticcompany@gmail.com

 

📞 WhatsApp: +92 307000354

We will arrange a replacement or refund as quickly as possible.

For any shipping queries, feel free to reach out — we are here to help!